About these terms
These terms apply when you use the VinSentry website and its reports. For questions, write to vinsentrysupport@gmail.com. Mandatory consumer rights in your country stay in force and are not removed by this page.
What VinSentry is
VinSentry helps you research a vehicle by VIN before you buy or sell it. It is information, not a mechanical inspection, appraisal, lien search, or proof of legal ownership. VinSentry is not CARFAX, Experian, AutoCheck, NHTSA, or GlobalVIN.
Free check and paid report
The free VIN check is not a vehicle history report. It uses NHTSA data to show year, make, and model and to list recall campaigns when those records exist. A paid Vehicle History Report is a separate product: a structured view of records returned for that VIN.
Where paid history comes from
A paid report is requested through GlobalVIN. CARFAX is the main source. AutoCheck is a backup only when CARFAX has no report for that VIN. If CARFAX fails for a technical reason, we do not switch to AutoCheck. NHTSA identity and recall information may appear alongside the paid history when NHTSA responds.
Limits of vehicle history
Records can be missing, late, duplicated, or wrong. “No records reported” does not mean the vehicle never had an accident, damage, title problem, odometer issue, theft, or other event. Private repairs that were never recorded will not appear. Use the report as one input, not as the only reason to buy or skip a car.
Accounts
If you register, keep your password private and use an email you control. Do not use someone else’s account or report link. We may suspend an account that attacks the service, bypasses usage limits, or abuses payments. You can ask us to correct or delete account data as described in the Privacy policy.
Credits and purchases
Prices and credit packages are those shown when you pay. One credit is for one Vehicle History Report on one VIN. If you already paid for or unlocked a report on that VIN with the same account, opening it again should not buy a second report from the data supplier. Guest purchases keep the amount charged at the time of payment. Unused credits and failed reports are explained on the Refunds page.
Fair use and responsibility
Do not collect data from the site beyond normal personal use, try to break security, or use VIN checks for unlawful discrimination. VinSentry is responsible for delivering the service described here. You remain responsible for how you use a report when you decide to buy or sell a vehicle. Nothing on this page limits rights you cannot legally waive as a consumer.